ECA Lawyers – Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personal Data is being used online and in accordance with GDPR. By Personal Data we are referring to information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When you visit our site, as appropriate, you may be asked to enter your name, email address or other details to help us provide you the service you need.

When do we collect information?
We collect information from you when you fill out a form or enter information on our site

How do we use your information?
We may use the information we collect from you when you sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To send emails regarding a service related to your correspondence with us
• To send newsletters in relation to the latest developments in the immigration sector, your order or other products and services.
• To follow up with you after correspondence (live chat, email or phone enquiries)

 

How do we protect your information?

• Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
• We only provide articles and information. We never ask for credit card numbers.
• We use regular Malware Scanning.
• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Inaddition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
• We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

 

Retaining and deleting personal data

• This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
• Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
• We will retain your personal data as follows:
• Client enquiries and case files will be retained for a minimum period of 6 years following collection of your personal data and for a maximum period of 15 years.
  
  

What kind of information do we collect?
We collect the following pieces of information for our clients to help best fulfil their needs:

• Name
• Email
• Telephone number
• Gender
• Home address
• Ethnicity
• Personally identifiable material i.e; pay slips, bank statements, utility bills

In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
the period of retention for clients who have instructed ECA Lawyers for services will be determined based upon the duration of the client’s case.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
for services will be determined based upon the duration of the client’s case.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
What are your rights?
You have a right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict and to port your personal information. If you have any concerns about the use of data for these purposes or would like a copy of the data we hold about you, requests should be made in writing to the Data Protection Officer:
Department of Records
Email: info@ecalawyers.co.uk

Further questions?
If you have further questions about how we process individual monitoring data, please feel free to get in touch with us at info@ecalawyers.co.uk

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:

• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:

• On our Privacy Policy Page

You can change your personal information:

• By emailing us
  
  

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Email – info@ecalawyers.co.uk
Address – Suit 76 Burley Hill Road
Kirkstall, Leeds, LS4 7PU
Date edited 11/10/2018

1. I am trying to post a blog on the website. I have published it at the backend but its not showing on the blog page / home page.
2. Can you install a GDPR plugin that would alert visitors our cookie/privacy policy when they visit the site.
3. I have installed a live chat on the website; could you please add an one more line on the form that will allow clients to leave the telephone number when sending us message through the chat form.
4. Please find attached – Our Privacy Policy – Could you make this available on the footage of the website for us.